- You must be 21 years of age to rent a cabin
- Check-in after 4:00pm (call us to request early arrival)
- Check-out by 11:00am
- Payment due at time of booking unless instructed otherwise
- Visa, MasterCard, Discover, & American Express accepted
- A 13% Lodging Tax will be added to the rental rates
- We reserve the right to charge additional fees if Cabin requires excessive cleaning. (please leave your cabin as you found it)
- All cancellations will be charged a $45 processing fee
- If you cancel your reservation 30 days prior to your arrival, you will be charged a $45 cancellation fee and refunded your prepaid amount. If you cancel your reservation within 30 days of the arrival date, you will not receive a refund unless we can re-rent your cabin for the same period. If we are successful in re-renting your cabin for the same period and at equal value, we will refund your full payment, less the $45 cancellation fee.
- Only 1 discount can be applied to a cabin rental. Discounts may not be combined nor can they be applied to special packages.
- Well-behaved Dogs are welcome at Delaware Cabin (2 maximum). Charge is $30 for a 2 night stay. $10 for each additional night.
- No pets are allowed in Mingo and Wyandot Cabins.
- During the winter, 4WD is recommended. We also highly recommend arrive before dark (although, many have arrived after dark and in 2WD and were fine! This is just our recommnedation.)
- No refunds will be given due to weather conditions or for early departures. We recommend 4 wheel drive, especially in the winter season. Big Pine Retreat will not issue refunds in the event of mechanical failures or acts of god, or for any public utility problem. Absolutely no fireworks shall be set off on the properties. At no time should furniture be moved inside or outside the cabins. We expect cabins to be left as you found them, and a $35.00 per hour excessive cleaning fee will be charged for cabin clean ups that exceed normal usage. We want all guests to enjoy our cabins, please leave the cabins as you found them.